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Degraded

Some services intermittently unavailable

Jan 06 at 06:40pm CST
Affected services
Advocacy
Loyalty

Resolved
Jan 08 at 03:20pm CST

We have identified the root cause of the issue subsequently were able to quickly resolve it. All services have recovered and are now performing as expected.

Updated
Jan 08 at 03:01pm CST

We have identified that high CPU usage on one of our database clusters is causing the issue. We’re still working to fix the problem and we'll share another update once more information is available.

Created
Jan 06 at 06:40pm CST

We’re investigating an issue where some of our services become intermittently unavailable for a short period of time. We’re working to fix the problem as quickly as we can. We’ll share another update as soon as we have more details available.